To Sam, Richard, Josh, Henry and the rest of the sales team,
I can't tell you how much I appreciated your help and the sympathetic way you worked with me in the house sale on what was a very difficult time. I don't believe the house sale would have completed even now without all your dedication and diligence.
I can't thank you enough Sam for all your hard work always going beyond your remit supporting the other parties involved even when it was someonelses job.
You were a great support to me.Always so professional and efficient answering calls and e-mails on your day off.
Thank you also to Josh and Henry for all your help. Always listening to me and getting back to me when you said you would. It sounds a small thing but I realised very early on that this does not always happen with other people.
I will without hesitation recommend you to anyone I know looking to buy or sell.
Just to say a big thank you to all of you involved in the sale of 48 Greenbank Avenue. Excellent service which far outweighs the service provided by estate agents here in the south east! Perhaps you can teach them how to do it again!
To Keith, Josh, Henry & all at the team at Lucas,
We can't quite believe today is actually happening after months of waiting and "drama"! Thank you all for your hard work, communication and commitment to selling our home. You have been so professional as well as approachable, fun and friendly.
We will recommend you without a doubt!
Lucas Sales and Lettings are by far the best letting agent I have been with so far. I was a Tenant for 2 years in one of their properties and found them to be a friendly and welcoming team and they resolved any issues I had very promptly and smoothly. They were especially understanding of my needs and I would definitely recommend this letting agent to anyone. :)
To Sam, Henry and Co.
We did it! finally!
A huge thank you to all of you for the effort and support you've given to us over the last year - it could have been a horribly stressful time but because of your professionalism, hard work and kindness, you got us through it in one piece.
Sam, in addition, at every step you've gone above and beyond what you needed to do for us, and can't begin to express how much I appreciate it.
You have a very calming way about you (or certainly, that's what you let your clients see anyway!) And I know that I have always trusted we are in goof hands with you.
Thanks again for everything - you all rock! Big kisses all round - Mwah!
I rented with Lucas for just over 18 months. The team in the Kettering branch were absolutely lovely and it is a shame that I'm no longer with them. Keep it up lads & ladies!
To Sam, and all at Lucas Estate Agents,
Thank you for all your help, we will certainly recommend you to anyone I know!
The service I have received as a buyer is the best I've actually had! I have house on Market in another town and they have tried to find me what I'm looking for have kept in touch and gave constructive advice and help - I'm not an easy to please consumer ! They are the only agent that have bothered to keep in touch by phone and shown an interest ! I just hope the house we find that's perfect is through them ! Henry and Josh Thank you so far x
I would totally recommend Lucas E/A. Very friendly, extremely helpful and professional. I would particularly like to thank Sam Mayhew who was totally focused on keeping the chain together and pushed for completion. Sam dealt with everything efficiently, always returned my emails/calls promptly and was consistent all the way through. Top marks for these guys and girls.
thanks so much for going the extra mile with this sale/purchase.
At 83 this is my mother's first solo purchase, so it's all been rather fraught. The constant updates and excellent communication has been much appreciated.
To everyone at Lucas Estate Agents & John Betts!
Especially big thanks for Josh and Sam - you were great!
Over the last 15 years I have used several letting agents in Kettering to find tenants for my rental property. Lucas Lettings are, by far, the best. Everyone I dealt with in the office was very friendly, helpful, professional and customer service orientated. They worked very hard to secure a suitable tenant that met my requirements (e.g. non-smoker, no pets) and never once tried to encourage me to settle for less. They always kept me updated regarding potential tenants' upcoming viewings and their subsequent feedback. I would highly recommend Lucas Lettings.
I really like the way Lucas lettings manage the relationship with customers and keeping an outstanding warm relationship with us specially Mathew. keep it up guys.
I have been in this awesome flat for over 3 years now and love it to bits. A converted factory (1865) which reminds me everyday of its fabulous industrial heritage. One of Doc Martens at one point. Nothing is too small to deal with and the service is exceptional, good communications, clear/ transparent & quick responses.I can get on with life and enjoy the property with no worries.
Lucas lettings manage property for me. The service they provide is really excellent and straightforward. They got new tenants lined up to move in as soon as the old ones left. They arrange quotes and repairs quickly and at good prices. They were the only agency that informed me of new legal rules that I needed to know about. So basically, they make it easy for me and I can trust them to do a good job. Thanks!
Lucas are the best agents around. Their conduct is of the greatest quality. From their communication, dedication and professionalism, I am unable to fault them. In a world filled with agents whom are more like sleazy back-street car sales, it is deeply refreshing to find a company who goes the extra mile to ensure that the job is done in the best way possible.
I cant thank Lucas enough for the help with my recent sale. Very professional, honest and extremely proactive. Sam went out of her way to ensure everything was in place to meet my deadlines, which were challenging to say the least!
Highly recommend to anyone looking to sell.
Thanks again Sam, you are a star!
Henry has been great as have all the staff with whom I had contact. Very professional and dedicated. Henry worked tirelessly to get the sale completed checking up and down the chain on a regular basis to make sure all the pieces held together and gave me regular updates.
I can't recommend Lucas estate agents highly enough. I found them very friendly, honest and professional making the the process as pain free as possible. Communication's where excellent, the team worked really hard getting my property lots of viewings and ultimately a good price, bang on the valuation. I chose Lucas estate agents because they where straight with me from the word off with no silly sales patter! I was't disappointed, thanks for your efforts.
Have dealt with this agency when trying to relocate my mother after a recent bereavement. They have always replied promptly, trying hard to find a suitable property to meet her requirements. Our dealings have mostly been with Henry and we have been most impressed by his courteous professionalism.
Having used several estate agents to buy and sell properties, Lucas Estate Agents are easily the best I have dealt with. Nothing is too much trouble, they have excellent local knowledge and contacts. They provide a thoroughly reliable, professional and friendly service.
Excellent professional and friendly service from a good team of experts.
Lovely friendly staff who are efficient and thorough .I would recommend house hunters to use this estate agent.
Lucas found me tenants for my property promptly, another agency in Kettering had sat on it for weeks! So frustrating. Anyway, they have been reliable and friendly, I will definitely use them again.