Lucas Lettings has the resources to provide comprehensive care and protection for you and your property. Technically, that means we have Client Money Protection, Professional Indemnity, are full members of the Lettings Ombudsman Scheme and undertake regular training. Our Licensed Membership of ARLA provides regular updates and training to reflect changes in legislation, together with direct access to some of the best specialist landlord and tenant solicitors offering immediate guidance. So, you can be assured that whatever the issue, we have it covered.
With the whole Lucas Lettings team operating from a highly visible and accessible office in the centre of Kettering, it’s easy for landlords and tenants to visit or call in for advice. This one-team one-place approach allows everyone, from the managing director to the team members involved in your property, to monitor ongoing situations and deliver a complete service.
Our reputation for high standards is your guarantee of satisfaction and we are happy to offer new clients the opportunity to take references from existing landlords.
A MADE-TO-MEASURE SERVICE
We recognise that all landlords are individual with different expectations and requirements. At Lucas you will receive personal attention combined with the latest technology tailored to you, making your letting experience straightforward and easy to understand.
HOW IT WORKS IN DETAIL
Because we’re specialists with local knowledge, experience and business acumen, you can rely on us to look after you and your investment. We take time to explain everything we do and why we do it, so new landlords feel confident with their responsibilities and experienced landlords feel supported.
We take on the headache of constantly changing legislation, striving to stay one step ahead. That means you can sleep easily, knowing we’ll keep you up to date with any issues affecting you and your tenant.
The letting process and property management can be bewildering, but we’ve designed our systems and procedures to simplify everything, minimising any risks to you and your tenants.
Our service is as individual as the landlords we look after. So whether you want the latest electronic assistance , such as electronic signatures, or traditional printed documents in the post, you can be sure we’ll adapt to you and your needs.
We want our landlords to relax, safe in the knowledge that we’ll deliver the service we promise, professionally and on time. Our hard won reputation is your guarantee of satisfaction.
HOW WE CAN HELP
Our aim is to make the rental of your property as smooth as possible. This section explains the rental process and our services in more detail.
Once you have made the decision that you wish to let your property the next step is to consider how we can help you.
We can do as much or as little as you need.
Things to consider:
Our levels of service naturally fall into three different options which are as follows:
Tenancy set up
Standard Property Management
Silver Property Management
Gold Property Management
WHO ARE THESE SERVICES FOR?
1. Tenant Set Up
This is ideal for landlords who are confident in managing their own properties and tenancies but want to have all of the legal paperwork in place so that they can take on the day to day running from the moment the tenant moves in.
2. Rent Collection
This option is for landlords that manage their own properties as above but want the freedom to know that their rent is being paid on time and to have the back ground support of Lucas Lettings with any issues surrounding rent collection.
3. Standard Property Management
This is ideal for all types of landlords ranging from first time landlords to landlords with property portfolios. The aim of this service is to make the day to day management of a property and tenancy as simple and easy as possible for a landlord. The tenants have Lucas Lettings as their point of contact for all tenancy and property related issues. Giving the landlord the confidence and reassurance that their property and tenants are being looked after.
4. SILVER PROPERTY MANAGEMENT
This option is similar to the Standard Property Management but is more in depth with more inspections, includes free check out inspections, deposit dispute resolutions and the landlord is covered for any necessary legal costs should eviction be required.
5. GOLD PROPERTY MANAGEMENT
This option is a fully comprehensive service that covers the landlord for all eventualities & legal expenses, we guarantee the rent should a tenant not pay.